Shipping Policy
Notice:
👉The factory will make a production plan within 24 hours after you submit the order, so the customized information cannot be changed once submitted, please check your customized information carefully.
👉When you order a product, it is specially designed and prepared for you. Therefore, we cannot accept returns or exchanges. However, we make exchanges for damages caused by design or product. If you have a problem feel free to message me.
👉Our supplier is experiencing huge backlogs due to increased order volume, and high-quality requirements for customized products, it may take 3-5 days longer than usual to fulfill your order.
1. How long for shipment?
The time frame of an order delivery is divided into two parts:
Processing time: 3-7 Working Days
Shipping time: 5~15 Working Days
Shipping methods: air transport
Standard Shipping:
Order Price < $59, shipping fee $6.99, shipping time: 7-15 working days
Order Price over $59, Free shipping, shipping time: 7-15 working days
Expedited Shipping: $14.99 for each order, shipping time: 5-10 working days
Shipping method can be selected at Checkout.
Note:
1): Taxes (If charged) should be afforded by the customer.
2): The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside NA or EU), bad weather, and international couriers.
3）: Some of the orders may be delayed by COVID-19. Please wait with a little more patience. Thanks!
2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor the order status. After we send out the package, you can get a tracking number.
3. Tips for shipping:
1) To deliver successfully, we suggest you leave your correct email box and mobile number during the checkout process.
2) Unsuccessful delivery caused by a blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even including the apartment or unit number. Nondelivery or extra shipping fees due to personal reasons will not be taken by TOYAR.
4) Your order can be tracked in detail only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you.
If you have any problem, please contact our customer service department by e-mail: TOYARONLINE@HOTMAIL.COM. We will reply to you within 24 hours on business days and 48 hours on non-business days.
👉The factory will make a production plan within 24 hours after you submit the order, so the customized information cannot be changed once submitted, please check your customized information carefully.
👉When you order a product, it is specially designed and prepared for you. Therefore, we cannot accept returns or exchanges. However, we make exchanges for damages caused by design or product. If you have a problem feel free to message me.
👉Our supplier is experiencing huge backlogs due to increased order volume, and high-quality requirements for customized products, it may take 3-5 days longer than usual to fulfill your order.
1. How long for shipment?
The time frame of an order delivery is divided into two parts:
Processing time: 3-7 Working Days
Shipping time: 5~15 Working Days
Shipping methods: air transport
Standard Shipping:
Order Price < $59, shipping fee $6.99, shipping time: 7-15 working days
Order Price over $59, Free shipping, shipping time: 7-15 working days
Expedited Shipping: $14.99 for each order, shipping time: 5-10 working days
Shipping method can be selected at Checkout.
Note:
1): Taxes (If charged) should be afforded by the customer.
2): The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside NA or EU), bad weather, and international couriers.
3）: Some of the orders may be delayed by COVID-19. Please wait with a little more patience. Thanks!
2. Where is my order?
Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor the order status. After we send out the package, you can get a tracking number.
3. Tips for shipping:
1) To deliver successfully, we suggest you leave your correct email box and mobile number during the checkout process.
2) Unsuccessful delivery caused by a blank mobile column cannot be compensated.
3) PO Box or BFPO is not accepted if you choose express shipping. Your address should be detailed enough, even including the apartment or unit number. Nondelivery or extra shipping fees due to personal reasons will not be taken by TOYAR.
4) Your order can be tracked in detail only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you.
If you have any problem, please contact our customer service department by e-mail: TOYARONLINE@HOTMAIL.COM. We will reply to you within 24 hours on business days and 48 hours on non-business days.